Terms and Conditions

These Terms and Conditions describe the rules that apply when you use LuckyTony. They explain the relationship between you and us, including account responsibilities, platform conduct, payments and promotions. By accessing or using the site you accept these terms, and you agree to comply with any additional rules that may apply to specific products or offers.

Account responsibilities

You are responsible for keeping your account details accurate and secure. Maintain control of your username and password and notify us promptly if you suspect unauthorised access. We may restrict, suspend or close accounts where we reasonably suspect fraudulent activity, abuse of the site or breaches of these terms. You must not share accounts or transfer balances without our prior written approval.

Eligibility requirements

To use the site you must be legally permitted to gamble in your place of residence and meet any applicable minimum age under local law. It is your responsibility to ensure you are eligible before registering or placing wagers. We may require documentation to verify your identity, age and address before allowing deposits, play or withdrawals.

Acceptable platform use

Use the platform fairly and lawfully. Prohibited activity includes but is not limited to cheating, collusion, using bots or unauthorised software, chargeback abuse, money-laundering, and attempting to manipulate games or promotions. Creating multiple accounts to obtain a benefit is not allowed. We reserve the right to investigate behaviour that appears abusive or harmful to other players or to the integrity of our services.

General bonus and promotion rules

Promotions, welcome offers and any bonus granted are subject to specific terms which apply in addition to these general conditions. Wagering requirements, game restrictions, maximum bet limits and expiry dates may apply to bonus funds. We may void bonuses or recover bonus-related winnings where we reasonably determine the terms have been breached or where abuse has occurred.

Deposits and withdrawals

Payments must be made using approved payment methods and under the account holder's name. We may refuse or delay transactions for compliance or security reasons and require identity documents before permitting withdrawals. Withdrawal processing times and any applicable fees will depend on the payment method and third-party providers. We will not be liable for delays caused by payment partners.

Dispute resolution

If you have a dispute please contact our support team so we can attempt to resolve it informally. If a resolution cannot be reached through our support channels, we may suggest escalation routes such as mediation or other formal dispute procedures. Nothing in these terms prevents you or us from seeking injunctive relief in a court of competent jurisdiction where appropriate.

Updates to terms and conditions

We may update these terms from time to time to reflect changes in the site, services or applicable laws. When we make material changes we will provide notice on the site or by other reasonable means. Continued use of the platform following any update constitutes acceptance of the revised terms. We recommend you review these terms periodically.